Privacy Policy
Duke Cannon supply company has developed this privacy policy to let you know how we collect and use the personal information you provide to us while visiting our web site (the "site"). By visiting the site, you accept the practices described in this privacy policy.
HOW DUKE CANNON PROTECTS YOUR PRIVACY
The security of your personal information is extremely important to us. We never sell or rent your personal information to any third parties under any circumstances. We're committed to protecting the security and privacy of any personal information you provide to us.
ONLINE SECURITY
Safe shopping at dukecannon.com
We seek to use reasonable organizational, technical and administrative measures to protect personal information within our organization. For example, we use a technology called secure sockets layer (ssl), which encrypts (or encodes) sensitive information before it is sent over the internet. Unfortunately, no information transmission or storage system can be guaranteed to be 100% secure.
INFORMATION WE COLLECT
We collect personally identifying information that you provide us during the registration process, such as your name, email address, and zip code. We also collect personal identifying information when you choose to use certain other features of the site, such as when you order a product from us, and when you otherwise volunteer personal information about yourself, for example, through surveys, contests or promotions, and submitting and/or posting content in discussion forums. When you choose to use these additional features, we may require you to provide additional personal information such as your phone number, billing and shipping addresses and credit card information.
In addition, through the site, we automatically gather certain non-personally identifiable information about the use of the site, such as how frequently certain areas of the site are visited, including through the use of cookies, web beacons and other technologies. This gives us valuable information about your customer shopping experience and is used only to improve your experience with our website. Most browsers can be set to prevent cookies or to notify you when one is being placed. It is not necessary to have cookies turned on to visit our site.
We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about site use, so that we can better understand how users interact with our site. You can learn about Google’s practices here. If you would like to prevent your user session data from being used by Google Analytics you can visit the Google Analytics Opt-Out Browser Add-on page and install the browser add-on.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
We use third-party advertising companies to serve advertisements that may be of interest to you when you access and use the site and other websites on any of your devices. These companies place or recognize a unique cookie on your browser (including through the use of pixel tags). They also use these technologies, along with information they collect about your online use, to recognize you across the devices you use, such as a mobile phone and a laptop. If you would like more information about this practice, and to learn how to opt out of it in desktop and mobile browsers on the particular device on which you are accessing this privacy policy, please visit the Network Advertising Initiative opt-out page and the Digital Advertising Alliance opt-out page.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
HOW WE USE YOUR INFORMATION
We never sell any information you provide to us.
We use your personal information to support and enhance your use of the site and its features, including without limitation: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the site and its features. We may also track your past purchases to provide you with a personalized profile of your purchase history and personalized emails. The personal information you provide to us will also be added to our databases and used for future communications.
If you wish not to receive these weekly emails you may remove yourself from our list by logging into your account, and modifying your email delivery options. By registering with dukecannon.com, you are automatically subscribed to our email, but may choose to opt out at any time.
We may also use your personal information to accomplish our internal business purposes, such as for analytics, to improve our products or the efficiency of our services; for audits; to address legal, regulatory, or contractual requirements; for fraud prevention and security monitoring; to develop new products and services; and to determine the effectiveness of our promotional campaigns.
We may disclose your personal information to our service providers, to facilitate services they provide to us, such as email delivery. We may also use and disclose your personal information to comply with applicable laws, to cooperate with law enforcement and government authorities, to enforce our terms and conditions, and to protect our rights, privacy, safety, or property and/or that of you or others. In addition, we may disclose or transfer your personal information to a third party in connection with any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
We may use and disclose information that does not personally identify you for any purpose.
SMS MESSAGING PROGRAM
- If you choose to opt in to the Duke Cannon SMS Messaging Program, you'll receive occasional text messages that contain information about new product launches, special offers and promotions.
- You may also receive abandoned shopping cart notifications within 6 hours of browsing on the Duke Cannon website. The Duke Cannon website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.
- You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
- If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at {support email address or toll-free number}.
- Carriers are not liable for delayed or undelivered messages
- As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive SMS messages from Duke Cannon weekly. If you have any questions about your text plan or data plan, it is best to contact your wireless provider
- If you have any questions regarding privacy, please email support@dukecannon.com.
ADDITIONAL INFORMATION REGARDING CALIFORNIA
Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), we are providing the following additional details regarding the Personal Information that we collect about California residents in connection with the site, [our app, our emails, and our offline business interactions] (the “Services”). Under the CCPA, “Personal Information” is information that identifies, relates to, or could reasonably be linked with a particular California resident or household.
We do not “sell” and have not “sold” Personal Information, including the Personal Information of minors under age 16, for purposes of the CCPA.
Collection and Disclosure of Personal Information
The following chart includes (1) the categories of Personal Information, as listed in the CCPA, that we plan to collect and have collected and disclosed within the preceding 12 months and (2) the categories of third parties for our operational business purposes within the preceding 12 months.
|
Categories of Personal Information |
Disclosed to Which Categories of Third Parties for Operational Business Purposes |
|---|---|
|
Identifiers, such as name, alias, contact information, unique personal identifiers, IP addresses that can reasonably be linked or associated with a particular consumer or household, and online identifiers. |
Service Providers |
|
Personal Information, as defined in the California customer records law, such as name, contact information, date of birth, and payment card number. |
Service Providers |
|
Commercial Information, such as transaction information and purchase history. |
Service Providers |
|
Internet or network activity information, such as browsing history and interactions with our website. |
Service Providers, Social Media Partners |
|
Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics. |
Service Providers |
Requests to Know and Delete
If you are a California resident, you may make the following requests:
- “Request to Know”
You may request that we disclose to you the following information covering the 12 months preceding your request:
- The categories of Personal Information we collected about you and the categories of sources from which we collected such Personal Information;
- The specific pieces of Personal Information we collected about you;
- The business or commercial purpose for collecting Personal Information about you; and
- The categories of Personal Information about you that we disclosed and the categories of third parties to whom we disclosed such Personal Information.
- Request to Delete
You may request that we delete Personal Information we collected from you.
To make a Request to Know or a Request to Delete, please use email us at support@dukecannon.com. When you contact us, please provide your first and last name, the phone number you used to place your order and the email address you used to place your order so that we can verify and respond to your request consistent with applicable law. We may need to request additional Personal Information from you, such as your state of residency or mailing address, you email and/or your phone number in order to verify your identity and protect against fraudulent requests. If you maintain a password-protected account with us, we may verify your identity through our existing authentication practices for your account and require you to re-authenticate yourself before disclosing or deleting your Personal Information. You may make a request on behalf of a child who is under 13 years old if you are the child’s parent or legal guardian. If you make a Request to Delete, we may ask you to confirm your request before we delete your Personal Information.
If you want to make a Request to Know or a Request to Delete as an authorized agent on behalf of a California resident, you may use the submission methods noted above. As part of our verification process, we may request that you provide, as applicable, proof concerning your status as an authorized agent, which may include:
- Proof of your registration with the California Secretary of State to conduct business in California;
- Proof of a power of attorney from the resident pursuant to California Probate Code sections 4121-4130.
If you are an authorized agent and have not provided us with a valid power of attorney, we may also require the resident to:
- Verify the resident’s own identity directly with us; or
- Directly confirm with us that the resident provided you permission to make the request.
Right to Non-Discrimination
You have the right to be free from unlawful discriminatory treatment for exercising your rights under the CCPA.
Your Right To Request Removal of
If you are a resident of California, under age 18, and a registered user of the Services, you may ask us to remove content or information that you have posted to the Services by writing to support@dukecannon.com. Please note that your request does not ensure complete or comprehensive removal of the content or information, as, for example, some of your content may have been reposted by another user.
Do Not Track Signals
We do not currently respond to browser do-not-track signals.
CHANGES TO THIS PRIVACY POLICY
If we decide to change our privacy policy for the site, we will post the revised privacy policy here so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone.
We last modified this privacy policy on December 29, 2020, which is the effective date of this policy.